First Time at Barktails? | Welcome

First Time at Barktails?

Welcome to the pack!

We're so excited to meet you and your pup! At Barktails, every dog deserves personalized care in a safe, loving, home-style environment. Here's how to get started before your first daycare stay, overnight visit, or walk.

1
Meet & Greet

Every new dog is required to complete a Meet & Greet before joining us. To schedule yours, select Meet & Greet from the Services menu in the navigation above.

During this visit we'll:

  • Get to know you and your dog
  • Answer all your questions
  • Ensure Barktails is the right fit
  • Review your dog's temperament and comfort level
  • Explain how reservations, drop-offs, and pick-ups work
2
We'll Create Your Client Portal
⚠️ Please do NOT create a Gingr account on your own. Creating a second account can result in duplicate records and may delay your reservation.

Once your Meet & Greet is complete and your dog has been approved, Barktails will create your secure client profile. You'll receive an email invitation to activate your Client Portal.

  1. Open the invitation email
  2. Click the activation link
  3. Create your password
  4. Log in and you're ready to book!
3
Upload Required Vaccinations

Before your first reservation, please provide current records for the following vaccinations. You can upload these directly through your Client Portal after activating your account.

Rabies
DHPP
Bordetella
4
Sign the Barktails Agreement

Your Client Portal will include our Barktails Service Agreement. Please review and electronically sign the agreement before your first reservation.

5
Schedule Your First Visit

Once your account is activated and your paperwork is complete, Barktails will schedule your first visit for you. This lets us confirm your Meet & Greet is on file and ensure everything is ready for a safe, successful stay.

Your first visit may include:

🌞 Daycare
🌙 Slumber Party (Overnight Boarding)
🏠 In-Home Overnight Care
🦮 Dog Walks
🐾 Drop-In Visits
ℹ️ After your first reservation, you can request and manage future bookings anytime through your Gingr Client Portal. We'll review your request and send a confirmation once it's approved.

Need Help Logging In?

Before creating another account, please try the following:

  • Check your email for your Barktails invitation.
  • Use the Forgot Password link if you've already activated your account.
  • Contact Barktails if you're still having trouble — we're happy to help you regain access to your existing account.

Frequently Asked Questions

I don't have an invitation email.
Please check your Spam or Junk folder first. If you still can't find it, contact Barktails and we'll resend your invitation.
I forgot my password.
Use the Forgot Password option on the Client Portal login page.
Should I click "Create Account" in Gingr?
No. Barktails creates your client profile after your Meet & Greet. Creating another account may result in duplicate records and delays.
Can I book immediately after registering?
Reservations can be requested once your Meet & Greet has been completed, your account has been activated, your vaccination records have been received, and your Barktails Agreement has been signed.

We're Here to Help

Questions? We're always happy to assist.